Seringa Wildlife Education & Bush Lodge

Your privacy at Seringa.

Effective October 23, 2026

This policy explains how information is handled when you visit seringasafaris.com or contact us through this website.

Who to contact

Seringa Wildlife Education & Bush Lodge is based at Farm Rooipoort LQ660, R33, Vaalwater, Limpopo, South Africa. For privacy questions or requests, use General inquiries on our contact page and put “Privacy request” in the subject. You can also write to us at this address.

Information you choose to provide

Our inquiry form asks for your name, email address and message. A phone number and subject are optional. We also receive the inquiry category you choose. We use these details to respond, discuss your requested program or stay, and direct your inquiry to the appropriate Seringa team. Providing information is voluntary; without the required details, we cannot process a form inquiry.

Please include only information relevant to your request. Do not send payment-card details, identity documents or sensitive medical information through the inquiry form. The form does not enroll you in a marketing mailing list.

How inquiries are delivered

The website and form service use ChatGPT Sites hosting. Form messages are delivered using Resend to the Seringa mailbox responsible for your inquiry. Hosting, email-delivery and mailbox providers process information as part of providing these services. Their infrastructure may process or store information outside South Africa. Information may also need to be disclosed where required by law.

Optional website analytics

With your permission, we use Google Analytics to understand website use, such as pages visited, device and browser information, approximate location and referral sources. Google Analytics uses cookies and processes usage information under its own policies. Our website does not send the name, email address, phone number or message entered in the contact form to Analytics.

Analytics stays off until you choose “Allow analytics.” You can choose “Essential only” and continue using the website and contact form. Use Cookie preferences to change your choice at any time. Your choice is stored in this browser; hosting and security services may still use information necessary to deliver and protect the website.

Read how Google uses information from sites that use its services and Google’s privacy policy.

Records and security

Correspondence may be retained to handle your inquiry, manage an ongoing booking or program relationship, resolve issues and meet applicable recordkeeping duties. How long records are kept depends on their purpose and applicable recordkeeping obligations. You can ask us about the records connected with your inquiry or request deletion where applicable.

Messages are transmitted over encrypted HTTPS connections. Access to correspondence should be limited to people and providers who need it to handle the request. No internet service can guarantee absolute security.

Your choices and rights

Depending on applicable law, you may request access to your personal information, correction of inaccurate information, deletion where permitted, or object to certain processing. You may withdraw permission for optional Analytics through Cookie preferences. We may need to verify your identity before acting on a records request.

If you have a concern about the handling of your personal information, contact us first so we can address it. You may also complain to South Africa’s Information Regulator or another competent privacy authority.

Other websites and policy updates

Links to universities, maps and other organizations take you to services with their own privacy practices. We may update this policy when our website or practices change; the effective date above identifies the current version.